Smartbox, Gift Boxes, Coupons and Holiday Bonuses

Did you get a Smartbox or a gift voucher? Be Smart!

Hotel Cà Tron offers you a chance to book your holiday directly from our website. Convenient and easy to do, online reservation also allows you to personalize your vacation. Are you still there? Book in and get on the road. We are waiting for you!

Important information

By submitting this request you agree and confirm that you have read the rules and policy at the following link: Hotel Policy

All the availability of Smartbox boxes are shown in green in the calendar in Smartbox extranet. For other types of boxes or if you have not been able to access the Smartbo extranet. For other boxes we kindly ask you to complete the form, after reading and accepting the rules below and the cancellation policies on your gift box.

Our small hotel has only 15 rooms of which 5 are dedicated to the Smartbox, gift boxes and vouchers, 5 rooms are reserved for travel agencies and 5 for our regular customers.

In addition to the nights provided by the gift box, at least 1 additional night is required (and 2/3 nights for Bridges, Holidays and Venice Carnival) A 20% discount is provided when booking on our website You must indicate in the "message" which night you wish to add, we will send you the offer quickly.

Please enter the following information in the message:

Gift box type: (Smartbox, Regalbox, Wonderbox ..):

• Box code (if present)

• Secret code (if present, also delete the silver part)

• Confirmation code (if any)

• photo of the gift voucher via mail. [email protected] (if wonderbox complete info on the right side of the card)

• Number of guests

• Age of guests

• Address, city of residence, zip code

• Arrival time (between 17 and 21.00)

• Means of transport (car, train or plane, flight code and company, airport or station of arrival)

• Request additional nights or rooms: (insert the number of nights and rooms required)

Hotel directory:

Please read carefully the exact contents of the services offered, all conditions and cancellation policies (if present) in the gift voucher and check the cancellation policy also in the confirmation email sent from the hotel.

Please note that Check-in are from 5 PM till 9 PM. After 9 PM the reservation will be considered a « No-Show ». From 9 PM till 11 PM it is possible to book the night porter service but you must advise the hotel in advance (MINIMUM 5 DAYS PRIOR YOUR ARRIVAL). The extra charge will be € 50,00.

The hotel does not provide luggage storage and a car is recommended to reach the hotel.

At your arrival you will be asked for:

1. a valid identity document of all guests, including for minors and infants (identity card or passport, no health insurance card/tax code/residence permit)

2.Reservation voucher

3. Green Pass if requested fron Italian government

In case of cancellation after the deadline, the reservation cannot be annulled, changed or refunded. The reservation  for the same date may be given to friends or relatives, just communicate the new names and their personal email.

 If you do not have your original gift voucher, you will be asked for the payment of the amount of the box set.

A maximum of two people can stay in the double rooms, if the members of the group or family were more numerous it will be necessary to add the necessary additional rooms, just book them on the website

Minors not accompanied by parents must bring a written authorization with the copy of the identity card of both front and back. 

Children till 1 year (maximum 1 child per room) stay free sharing parents bed only in superior room, upon written notice with an email. The cost of upgrade from standard room to the superior room is € 50,00 per night.

For children from 1 to 8 years (maximum 1 child per room) it is necessary to contact the Hotel to obtain the only available triple room with a double bed in a superior room, plus sofa bed. It is also required the identity document of the child to deliver to our staff at check in. The additional cost for triple room is € 70,00 per day, 

After 8 years you have to book an extra single room in our website

If breakfast is not provided, it will be possible to request it for a small fee at check in (breakfast kit with kettle and packaged products) or we will show you one of the many fantastic pastry shops in the village (the first just 200 meters from the hotel.

For the rental of the bicycle (also for free use foreseen in the gift vouchers) a credit card or a cash deposit of € 150.00 per bicycle is strictly required, to guarantee any damage. It will also be necessary to agree on the rental time with the hotel via email at the time of booking, if we do not receive news from you it will not be possible to guarantee the service.

It is allowed one small dog per room (max 8 Kg) and it is required an additional of € 50.00 upon arrival for a sanitization of the room. The small dog can’t stay alone in the room during your stay. In any case, the Hotel must be notified at the time of booking otherwise the reservation will not be guaranteed.

Please note that in the municipality of Venice the passport for dogs is required and has become a must. The penalty will be a fine.

The whole Hotel and all rooms are “NO-SMOOKING". In case of violation you will be charged of € 100,00 for the extra cleaning.

Heating activated and switched off in the Hotel starting from October (according to Government provisions) and air conditioning from 01/06/2022 to 31/08/2022.

The day of departure the room and the hotel must be left within 10 AM.After 10.00, it is request 10 Euro per each extra hour.

Information and useful links: 

For the day ticket, we recommend the "Venice metropolitan 24" which includes buses + water buses. At the following link: or download the AVM VENEZIA HOLDING app to book parking spaces, buy vaporetto passes and bus tickets.

To book tickets for Venetian churches and museums online, you can consult the link where you can also buy the "Venezia unica" Citypass. Book your CityPassVenice Citypass: 

Luggage storage and more :  Read the useful information
All the information on how to reach us you will find at the following link:  How to reach us

We are at your disposal for any further informations

Staff Hotel ca' Tron