Did you get a Smartbox or a gift voucher? Be Smart!
Hotel CÃ Tron offers you a chance to book your holiday directly from our website. Convenient and easy to do, online reservation also allows you to personalize your vacation. Are you still there? Book in and get on the road. We are waiting for you!
By submitting this request you agree and confirm that you have read the rules and policy at the following link:Â Â Hotel Policy
All the availability of Smartbox boxes are shown in green in the calendar in Smartbox extranet. The availability of gift boxes without extra nights will be available 30 days before date of arrival,Â
while for stays longer than the nights provided by the box ,just fill in the form to receive the offer of the complete stay. For other types of boxes or if you have not been able to access the Smartbox extranet. For other boxes we kindly ask you to complete the form, after reading and accepting the rules below and the cancellation policies on your gift box.Â
Our small hotel has only 15 rooms of which 5 are dedicated to the Smartbox, gift boxes and vouchers, 5 rooms are reserved for travel agencies and 5 for our regular customers.
In addition to the nights provided by the gift box, at least 1 additional nights is required (and 2 ore 3 nights for Bridges, Holidays and Venice Carnival). You can book extra night directly in our website , you will find the best Webrate :Â www.hotelcatron.com
Please enter the following information in the message:
Gift box type: (Smartbox, Regalbox, Wonderbox ..):
• Box code (if present)
• Secret code (if present, also delete the silver part)
• Confirmation code (if any)
• photo of the gift voucher via mail. [email protected] (if wonderbox complete info on the right side of the card)
• Number of guests
• Age of guests
• Address, city of residence, zip code
• Arrival time (between 17 and 20.30)
• Means of transport (car, train or plane, flight code and company, airport or station of arrival)
• Request additional nights or rooms: (insert the number of nights and rooms required)
Hotel Informations:
Please read carefully the exact contents of the services offered, all conditions and cancellation policies present in the gift voucher.
Your reservation cannot be annulled,changed or refunded. The reservation for the same date may be given to friends or relatives, just communicate the new names and their personal email.
Please note that Check-in are from 5 PM till 9 PM, front office is in the hotel only during this time. After 9 PM the reservation will be considered a « No-Show ». From 9 PM till 11 PM it is possible to book the night porter service but you must advise the hotel in advance (MINIMUM 5 DAYS PRIOR YOUR ARRIVAL). The extra charge will be € 50,00.
A maximum of two people can stay in the double rooms , if the members of the group or family were more numerous it will be necessary to add the necessary additional rooms, just book them on the website www.hotelcatron.com
Minors not accompanied by parents must bring a written authorization with the copy of the identity card of both front and back of the legal tutor.
Children till 1 year (maximum 1 child per room) stay free sharing parents bed only in superior room , upon written notice with an email, the cost of upgrade from standard room to the superior room is € 50,00 per night.
For children from 1 to 8 years (maximum 1 child per room) it is necessary to contact the hotel to obtain the only available triple room with a double bed in a superior room, plus sofa bed. It is also required the identity document of the child to deliver to our staff at check in. The additional cost for triple room is € 70,00 per day.
After 8 years you have to book an extra single room in our website. www.hotelcatron.com
It is allowed only one small dog per room (max 8 kg) it is required an additional of 50.00 Euros upon arrival for a sanitization of the room on departure.
The small dog can’t stay alone in the room during your stay . In any case, the Hotel must be notified at the time of booking otherwise the reservation will not be guaranteed. Please note that in the municipality of Venice the passport for dogs is required and has become a must. The penalty will be a fine.Dogs are not allowed: in museums, churches, some restaurants, in stores, in public transports and it’s required a muzzle.
For rental bike (also for free use provided by gift vouchers) is required strictly a credit card or a cash deposit of € 150,00 per bike for any damage; without these the service will not be garanteed.
The whole hotel and all rooms are “NO-SMOOKING ". You will be charged of 100.00 Euros for the extra cleaning. There is an outdoor "smoking corner".
The day of departure the room and the hotel must be left within 10 AM. It is possible to postpone the check-out (by communicating it in advance), every hour of delay from 10.00 requires a supplement of € 10.00.
Useful information to avoid long waits
For daily ticket , we recommend the "Venice metropolitan 24" which includes buses + water buses. At the following link:Â http://metro.venezia.it/Â or download the AVM VENEZIA HOLDING app to book parking spaces, buy vaporetto passes and bus tickets.
To book tickets for Venetian churches and museums online , you can consult the link:Â Â http://www.veneziaunica.it/it/e-commerce/services
where you can also buy the "Venezia unica" Citypass. Book your CityPass
The hotel does not provide luggage storage . It is possible to leave them directly in Venice, in the following link you will find all the necessary information:Â https://usebounce.com
All the information on how to reach us you will find at the following link:Â Â How to reach us
We are at your disposal for any further informations
Staff Hotel ca' Tron